Announcement

Collapse
No announcement yet.

Where is the Customer Service?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Where is the Customer Service?

    I've requested a RMA twice from GROM in the last 2 weeks and have had zero response. Please someone respond to my request.

  • #2
    Sorry about it. If you are using yahoo, it might go to spam. Can you please pm us your email address, or name, or order number? We will help.

    Comment


    • #3
      Not sure where to pm you. Here's my email: RHicksjr@aol.com Did not send by Yahoo previously. Thanks

      Comment


      • #4
        We just opened the ticket using your email. Please check your email and reply back to us. Thank you!

        Comment


        • #5
          I’d like to open a ticket regarding CarPlay. It recently stopped working on my Grom. I’ve tried resetting the Bluetooth and network settings and setting the phone up from scratch. It connects to the device fine. I click “Tap to Connect” from the available CarPlay devices. But it never goes into the CapPlay app. It just cycles through and asks me to “connect” again. Thoughts?

          Comment


          • #6
            Check to see if the Bluetooth on the VLine has turned itself off. I consistently have that issue where it was almost like it’s connecting but the unit Bluetooth is off.

            Comment

            Working...
            X