Latest OS and firmware update disabled backup camera!

[Dave5150]

I updated the firmware and OS a couple weeks ago and now the backup camera no longer works. I've put 2 support tickets in about this with NO reply. Is there a phone number for Grom I can call? Nothing is listed on their site.

[admin]

Please DM us your email address, we will check the status of the request. If it is yahoo.com email, for some reason yahoo emails do not go through our ticket system.

[numb3rs]

I updated the firmware and OS a couple weeks ago and now the backup camera no longer works. I've put 2 support tickets in about this with NO reply. Is there a phone number for Grom I can call? Nothing is listed on their site.

is yours a lexus model?