Wireless CarPlay

[admin]

I can connect to CarPlay, however there is no audio from any app. It was already installed when I bought my car, so I assume it was functioning correctly for the previous owner. Any help with this?

Try to reset the connection as shown here: https://youtu.be/a8VVVxwnW5k

[gatodemadre]

I can connect to CarPlay, however there is no audio from any app. It was already installed when I bought my car, so I assume it was functioning correctly for the previous owner. Any help with this?

[admin]

Hello, please check the reset videos:

iPhone: https://youtu.be/a8VVVxwnW5k

Android: https://youtu.be/Z3hKtovRaLg

Also, for Samsung phones you need to create the routines, as it is explained here: https://gromaudio.com/forum/forum/ma...ate-how-to-fix

[Sankohuy]

Hi, I just received this device, and I am having the same issues. Both Carplay and Android Auto shows "connected waiting for UI" or if it's connected, it gets disconnect due to "poor connection". I'm using Bluetooth.

iPhone on latest iOS and Android phone is on Android 12, Samsung Note 20 Ultra. Android Auto version 8.5.624594-release.

The car is a 2016 Lexus ES350. I've tried all of the previous suggested tips, and non of them solved my issue. Any help would be appreciated. Thanks.

[bayareaTLX]

yooo if anyone is have this problem this is what worked for me. disconnect everything. complete the pairing throught your phone, dont hit the access contacts bs on the grom. Just reseting the unit and reconnecting through the phone only worked for me.

[admin]

To do the factory reset, go as follows:

Go to Settings > System > Reset options > Erase all data (factory reset) > RESET TABLET > ERASE EVERYTHING.

[zxracer77]

Where is the Factory Reset option listed? Can't find it in the menus and don't seem to see any instructions anywhere on this website either. I have tried everything except that with no luck, Apple carplay still not working. Just had the unit installed in my 2008 Infiniti G37 last Saturday. Carplay worked flawlessly for about 24 hours then just stopped.

[admin]

Thank you for reporting to us!

[lopezdg@gmail.com]

I factory reset the VLINE and it started working, thanks!

[admin]

The latest Apple iOS update caused disturbance to CarPlay integration. We recommend wait for the iOS next update, usually they release patches quickly. You can also try factory reset of the VLine. If the problem will persist, please contact our technical team at https://gromaudio.com/support.html

[lopezdg@gmail.com]

Yes, apple just released an update to the IOS. I made sure everything is updated to the latest release. I reset the wireless. I’ve rebooted. Now I’m thinking about a factory reset. It just hangs at waiting for UI.

[admin]

This exact same issue is happening to me as well in my 2015 GTR. I’ve rebooted the VL2, updated firmware and software, reset all wireless connectivity, rebooted some more and it still hangs at the waiting for UI to work. it seems to run into these issues with Bluetooth. I can connect via WiFi just fine. Was working a week ago. Any other ideas?

Did you do any resent iPhone update? It might mess the CarPlay.

[lopezdg@gmail.com]

This exact same issue is happening to me as well in my 2015 GTR. I’ve rebooted the VL2, updated firmware and software, reset all wireless connectivity, rebooted some more and it still hangs at the waiting for UI to work. it seems to run into these issues with Bluetooth. I can connect via WiFi just fine. Was working a week ago. Any other ideas?

[Cfunk44]

Thanks heath the fix ended up being just rebooting the vline. Thanks again for the help on the phone as well

[Heath]

"Waiting on CarPlay UI" means it's communicating with the phone but for some reason it cannot get access to CarPlay.

I would recommend unpairing the phone from the VLine via Bluetooth and then resetting the Bluetooth/WiFi Settings on the VLine:
Settings -> Network & Internet -> 3 Dots in the Upper Right -> Reset WiFi/Bluetooth/Mobile

Once you have done that, please follow this video to ensure all permissions are given for the Bluetooth Connection:
https://www.youtube.com/watch?v=pWyWPk8cSZ8

Let us know if the same issue persists after those steps.

Thanks!