Display Faded

[Tmaps]

2008 Lexus IS 250 AWD


For some reason the color and contrast is all distorted. I included images of the regular displays where the color is fine and clear. But the Grom VL2 displays are all distorted. Not sure of the cause of this, perhaps this has been seen before? Please can someone tell me if it is a faulty product or something?

[Heath]

It appears the VLine's Display Output is missing the Red color balance. There are 2 things you could do in this case:

1. Contact us here to get a replacement unit:
https://gromaudio.com/support.html

2. If you want to try to fix it, there is a ribbon cable inside the VLine that runs the video. We have seen rare cases where the shipping is so rough that the ribbon cable becomes slightly loose. Once the cover is off the VLine, you will see a corner with the Video Board (GMVF Cable plugs into it). The ribbon cable on the Video Board is most likely causing this.