uk user ct 200 202

[malcster]

Hi all
need some assistance on this side of the pond

just bought a 2020 CT with nav ordered the VL2 kit from Grom UK

I work for lexus here in the uk so got one of the guys in the shop to install it for me

got it in with no issues

cant for the life of me get it to go to the grom home screen when i switch the car on pressed media a few times but nothing pops up

while we were playing with it i got a phone call on my mobile and low and behold the android auto screen popped up while i was on the call

phone says connected to android auto while its connected Vis USB

finished the call and the screen went back to the Lexus menu an i cant get the android auto to come back up

deleted phone out of car and car out of phone and now i get nothing when make or receive a call

its plugged into the top usb socket on the back of the Vline and like a idiot he has put the car back together before testing

uk support cant help and advised i try here

[malcster]

just to update we have removed the unit and tried in all comninations of the usb sockets and still nothing
again if its plugged and i get a call or call out i get the android auto screen appearing but as soon as the call drops it dissapears

[admin]

Hello,

For the 2020 Lexus CT with nav non-US specs, you need the LEX9L model of VLine VL2. You need to ensure the firmware on the module is correct, and the sticker at the back of the VLite says "LEX9L". Here is what is compatible with your vehicle:

https://gromaudio.com/store/all-lex9l.html

During installation, it's important to connect the GVMF video cable at the back of the display, not the stereo.

IMPORTANT STEPS TO PERFORM AFTER INSTALLATION!
Turning OFF Auto Screen Change in Factory Settings.
For VLINE mode to function correctly the “Auto Screen Change” option in the Lexus Infotainment system needs to be “OFF”. If this function is not turned off while using VLine, the image will switch automatically to factory UI screens on its own after 10-15 seconds have passed. To turn this function OFF:
1. Press MENU button > then go into SETUP > select GENERAL
2. Scroll down until you see the option line AUTO SCREEN CHANGE.
3. Select OFF for AUTO SCREEN CHANGE. Make sure to hit SAVE.

Check to ensure your Auto Screen Change function is off.

The VLine VL2 / VLite VT2 in your vehicle takes over the AUX mode of the stereo, so you need to enter AUX on your stereo to access the VLine VL2 / VLite VT2 mode.

Hope this information will help.