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Lexus LX 570 2013 - Vline displays works fine and then screens goes back to AUX

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  • #1

    Lexus LX 570 2013 - Vline displays works fine and then screens goes back to AUX

    Hi... I have a Vline2 system on my Lexus LX 570 2013... this problem happens with the latest firmware, as well as with previous ones....

    I use my iphone connected through cable to my vline2 box, as it's much quicker... the problem I have is that RANDOMLY, my screen goes off from Car Play to the default Lexus AUX screen, were it says "Connected" (pics attached). The audio playing through my vline2 is NOT interrupted... I just have to click another section (like FM) and then go back to AUX and I get the vline2-car play screen back...

    This happens randomly. Some days I can take a drive without this happening. some other days this just goes on and off. What can be wrong here? Also to note, it happens with different iphones, not only mine.... my daughter also uses the car and same thing happens...

    Thanks for the help on trying to solve this...

    Carlos
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  • #2
    Hello,
    We recommend to ensure that your system uses the latest available software. Here is how to check and update the software:

    https://youtu.be/UrQ2TWJ5v1Q

    It you have the latest firmware and software and still experience disconnect issues - please contact our technical team via the web form at https://gromaudio.com/support.html. We will help!

    Comment

    • carlitos507
      #2.1
      carlitos507 commented
      09-28-2023, 01:38 PM
      Editing a comment
      Hi. as I stated in my first comment, I am using the latest software and firmare from Vline2 and from ios (apple). Ths happens with the latest software/firmware and the previous ones too....
  • #3
    Originally posted by admin View Post
    Hello,
    We recommend to ensure that your system uses the latest available software. Here is how to check and update the software:

    https://youtu.be/UrQ2TWJ5v1Q

    It you have the latest firmware and software and still experience disconnect issues - please contact our technical team via the web form at https://gromaudio.com/support.html. We will help!
    In such a case, please contact our technical team https://gromaudio.com/support.html
    We will look further into what is causing the disconnect.

    Comment

    • carlitos507
      #3.1
      carlitos507 commented
      09-28-2023, 04:46 PM
      Editing a comment
      message sent to support.. thanks.. Let's hopw to get a fix
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