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  • #16
    Hi, I just received this device, and I am having the same issues. Both Carplay and Android Auto shows "connected waiting for UI" or if it's connected, it gets disconnect due to "poor connection". I'm using Bluetooth.

    iPhone on latest iOS and Android phone is on Android 12, Samsung Note 20 Ultra. Android Auto version 8.5.624594-release.

    The car is a 2016 Lexus ES350. I've tried all of the previous suggested tips, and non of them solved my issue. Any help would be appreciated. Thanks.

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    • #17
      Hello, please check the reset videos:

      iPhone: https://youtu.be/a8VVVxwnW5k

      Android: https://youtu.be/Z3hKtovRaLg

      Also, for Samsung phones you need to create the routines, as it is explained here: https://gromaudio.com/forum/forum/ma...ate-how-to-fix

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      • #18
        I can connect to CarPlay, however there is no audio from any app. It was already installed when I bought my car, so I assume it was functioning correctly for the previous owner. Any help with this?

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        • #19
          Originally posted by gatodemadre View Post
          I can connect to CarPlay, however there is no audio from any app. It was already installed when I bought my car, so I assume it was functioning correctly for the previous owner. Any help with this?
          Try to reset the connection as shown here: https://youtu.be/a8VVVxwnW5k

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