Privacy Policy

Privacy Policy This Privacy and Security Policy covers what information we collect from you when you visit the site, shop with us, ans use our devices. By using the site or GROM Audio products, you agree with the terms and conditions of this Privacy Policy.

  1. The information we collect
  2. When you use the site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit

    • Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site.
    • Information Collected via Cookies. When you make a purchase and check out site, the check out process goes via or Google checkout secured web site. or Google checkout use cookies to enhance shopping experience on the site. "Cookies" are small files or records that or Google checkout place on your computer's hard drive to collect information about your activities on the or Google checkout site. Please, review carefully the terms and conditions and privacy policy under which and Google checkout operate.
    • Information You Actively Submit to For most of the services we provide, we neither require nor collect "Personal Customer Information" - your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the site and take as much time as you want to review our products, services and articles without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.
      • Completing an Order via PayPal. To complete an order, requires you to access your password protected PayPal account. You will access stored Personal Customer Information or be asked to submit additional Personal Customer Information such as your credit card number and billing address. Also sometimes you don't have to open an account with the PayPal to complete the order, but it will be necessary to give your Personal Information as described above.
      • Completing an Order via Google checkout. To complete an order, Google checkout system requires you to access your password protected Google account. You will access stored Personal Customer Information or be asked to submit additional Personal Customer Information such as your credit card number and billing address. Also sometimes you don't have to open an account with the Google checkout to complete the order, but it will be necessary to give your Personal Information as described above.
      In the following instances, however, we do need you to actively submit Personal Information: when you want to (i) complete an order; In order to complete an order you will need to register and (or) submit your Personal Customer Information.
  3. How we use and share Personal Customer Information
  4. shares Personal Information that we collect as follows:

    • Subcontractors. We send Personal Customer Information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by
    • Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
    • Law Enforcement Investigations. may release Personal Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of, our users, or others.
  5. Communications from
  6. As a registered user, you may receive the communications related to transaction and account maintenance activities. By registering with the, you may receive communications from us relating to: order confirmations; order updates; order problems; and material changes to site policies and account management procedures.

  7. Underage customers
  8. Our products and services are marketed for purchase by adults or with the consent of adults. This is why requires a credit card that has been authorized for use to complete purchases on our site. Please note that nowhere on the site do we knowingly collect profile information from children under the age of 13.
  9. Security Issues
    • Protecting your information
      The Personal Customer Information you provide -- including your credit card information - to create and access an account with us and to make purchases from us via PayPal is secured using industry standard e-commerce security. Please, review their security policy.
    • Remember to sign out
      To further prevent unauthorized access to your account, remember that, after you sign in to the PayPal or Google checkout, you should sign out once you have (i) completed your transaction, (ii) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have either signed out or your session has timed-out can access your account.
  10. Linking to third-party web sites
  11. When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.
  12. Changes to Privacy and Security Policy
  13. This Privacy and Security Policy was last updated on September 10, 2005. reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.
  14. Questions or comments
  15. If you have any questions regarding our Privacy Policy, please contact us via contact page