GROM Store Help

Please note our Store terms and policies. Let us know if you have any other questions not covered below !

Hello

Welcome to GROM Audio Store! We will do our best to process your order quickly and efficiently. Please feel free to contact us with support questions or for general information via support page. Your question will be answered within 1 business day.

Ordering and Payment

Shipping Policy

Order Cancellation

30-DAY MONEY BACK GUARANTEE

Other Information

Warranty Policy

Other terms

International duties, taxes and brokerage fees

International orders (including Canada):

Get in touch

E-mail: info at gromaudio dot com
Fax: 1.866.259.30.54
Mail: GROM Audio
1200 Commerce Dr
Plano, TX 75093

GROM Audio Disclaimer

Grom Audio strives to provide you with a high-quality product while maintaining competitive pricing. We continuously work to test and develop our product, however, in some cases; our interfaces may not be compatible with your application. Due to the wide range of electronics / firmware found in car stereos, compatibility and/or controls may vary. Should you experience incompatibility issues, you may contact us via our support page. Grom Audio also carries a standard 30 day return policy.

Engine / system noise disclaimer

Engine / system noise may occur in some installations and is not easily predictable. Should noise occur with your system, we will take commercially-reasonable steps to diagnose the source of the noise. Depending on the situation, noise suppressors and filters may need to be installed in order to correct the problem. Due to the nature of electronics, noise may not be correctable in all cases. GROM Audio cannot be held responsible for the installation/uninstallation cost, shipping charges occured due to the product incompatibility that is beyond our control.